Question:Can these motifs be repaired if some of the rope light goes out?

Answer: In many cases yes, you can repair these by re-stringing the motif. Keep in mind, it can be very tedious and in many cases is easier to replace the whole motif.

Question: What is the warranty for the rope light motifs and snowflakes?

Answer: These motifs have a 3 season warranty. If you do have a sculpture arrive not in working condition or damaged, please contact our customer service team atcustomerservice@noveltylights.comor 1-800-209-6122 option 2.

Question: Are all of the sculptures LED rope lights?

Answer: We do carry a few options for incandescent rope light motifs.Click here for those options.The rest of our options are LED.

Question:  How do the sculptures hang?

Answer: The rope light sculptures come with a small hanging hook for installation; however, for a more sturdy option many customers will use a heavier wire option to install the lights.

Question:Can these be connected together?

Answer: These sculptures cannot be connected together and do require their own outlets or extension cord.

Question:Can these change colors?

Answer: We do sell one item that has the capability of changing. Click here for that option.

Question:Can any of the snowflakes twinkle?

Answer: No, our rope light Snowflakes are all steady burn and do not have the capability to twinkle.

Question: What are the different sizes that you carry in the rope light sculptures?

Answer:  The sizes range from 12”- 60”.  We carry various options for snowflakes and have more size options for those compared to the other holiday sculptures.

Question:Can you make custom rope light motifs?

Answer: Unfortunately, our company does not do custom orders for rope light motifs. However; if you would like to create your own, we do sell the custom cuts in the rope light.Click here for options.

Question:Is the rope light UV treated?

Answer:  Yes the rope light used on the motifs is a UV treated.

Question: What is the bulb spacing in the rope light?

Answer: the bulbs are spaced 1” apart.

Question: What is the kelvin rating for the pure white and warm white?

Answer:  The pure white is 3000K and the warm white is 2800K. For the incandescent snowflakes they do not have a kelvin rating but could be classified at 2700K.

Question:How long is the power cord for these motifs?

Answer: The power cord for these lights are 6’.